How we communicate

Vancouver schools routinely communicate with parents and guardians to notify them of student absences, make general announcements, alert them of emergencies and share information about weather-related schedule changes. If you’re a parent or guardian, you may be notified one or more of the following ways:

Automated phone calls

May be used for

Absences
Announcements
Event reminders
Emergencies
Early dismissals due to weather (not late starts or closures)

Emails

May be used for

Absences
Announcements
Event reminders
Emergencies
Early dismissals, late starts or no school due to weather

Text messages

May be used for

Absences
Announcements
Event reminders
Emergencies
Early dismissals, late starts or no school due to weather

App notifications

May be used for

Announcements
General news
Event reminders
Emergencies
Early dismissals, late starts or no school due to weather

Frequently asked questions

In the case of absences and most announcements and event reminders, only the primary parent/guardian will be notified at his or her primary phone number (call and/or text message on SMS-enabled cellphones) and/or primary email address. App notifications, which generally pertain to schoolwide news and/or events, can be viewed by anyone who has downloaded the mobile app.

In the case of emergencies, a second parent/guardian in the primary family may be notified.

The primary parent/guardian is identified as such on students’ registration forms. A different parent/guardian may become the primary.
Contact your child’s school’s office to change or update recipients and/or contact information.
  • Call the opt-out hotline at 855-502-7867. You will continue to receive attendance and emergency calls, per federal law.
  • Unsubscribe from emails by following the link at the bottom of an email you’ve received.
  • Text “STOP” to 60680 to opt out of text messages.
  • Phone calls: Call the Blackboard hotline at 855-502-7867 from the phone that was used to opt out.
  • Text messages: Text START to 60680 from the phone that was used to opt out.
The school may not have your up-to-date contact information. Please contact the school office to confirm.
Contact the school office and provide the number of the SMS-enabled cellphone that you want to receive text messages. A staff member at the school may need to enter that phone number into the mass notification system and designate it as a cellphone.

More ways to connect