Account help

Information about online services for parents and students

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Vancouver Public Schools families and the community have access to a variety of online resources to stay informed about students’ education and the district. Here you can find general information about Skyward Family Access, paying fines and fees and the district’s mobile app. We hope you’ll use these resources frequently!

Please note that Parent Access is no longer available. Most of the information from Parent Access can be found in Skyward Family Access.

Skyward Family Access FAQs

To sign up for Skyward Family Access, please go to your child’s school. You must present photo identification in order to receive an authorized login and password. If you have children at more than one school, you will need to apply at only one school office.

The Skyward Family Access login page has a “Forgot password?” link that leads to the Skyward “Forgotten login/password assistance” page. Here you can enter your email address and have your password sent to you. Please note that once you complete this process and follow the instructions in the email, you should regain instant access to Skyward.

If you don’t have a current email address in the system, see the last question for additional instructions.

VPS Parent Access and Skyward Family Access share the same username and password. Once you have visited your child’s school to apply for an account, you can manage your password from within Skyward. Click on the “Account info” link in the upper-right corner. You then can change your password or email address using the links on the right. (Note that password changes will take a day to be effective in the VPS Parent Access. See the next question for more details.)

Yes. All employees who also are parents should use their Skyward staff username and password to log into Skyward Family Access. There isn’t a separate account just for your parent role.

If you have worked through the questions above but still can’t get into Skyward Family Access, please check the following:

  • Did you request an account at least a week ago? (Processing new requests can sometimes take up to one week.)
  • Is your student still enrolled in Vancouver Public Schools? (Accounts are automatically disabled when your child leaves the district.)

If you still can’t get access the system, please contact your school’s office for additional assistance.